Privacy Policy
1. Introduction
Plumbing Upland (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
2. Information We Collect
We may collect the following types of information when you use this Site or request our services
⦁ Contact information, such as your name, phone number, email address, and service address
⦁ Appointment details, including service date, time, and a description of the job requested
⦁ Communications you send to us, such as messages through our contact form or email
⦁ Basic technical information, such as browser type, device information, and pages visited, collected automatically when you use this Site
3. How We Use Your Information
⦁ To schedule, confirm, and provide the plumbing services you request
⦁ To communicate with you about appointments, estimates, and service updates
⦁ To respond to inquiries submitted through our contact or booking forms
⦁ To improve our Site, services, and customer experience
⦁ To comply with legal obligations and maintain accurate business records
4. How We Share Your Information
We do not sell your personal information. We may share your information with
⦁ Employees or technicians who need the information to perform the requested service
⦁ Service providers who help us operate our business, such as scheduling or payment processing tools, under appropriate confidentiality obligations
⦁ Authorities, when required to comply with applicable law, legal process, or to protect our rights
5. Cookies and Tracking Technologies
This Site may use cookies and similar technologies to improve functionality and understand how visitors use the Site. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
6. Data Security
We use reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide services, maintain business records, and comply with legal obligations.
8. Your Choices
You may contact us at any time to ask about the personal information we hold about you, to request corrections, or to request that we delete information we are not otherwise required to retain. We will respond to reasonable requests in accordance with applicable law.
9. Children's Privacy
This Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us
plumbingupland
Phone: 1-800-905-7115
Email: info@plumbingupland.net
Website: plumbingupland.net